Effective Date: 03.08.2023
1. Introduction
At AapkaProteinWala, we are committed to providing high-quality products and exceptional customer service. To maintain our competitive prices and ensure the satisfaction of all our customers, we have implemented a strict “No Return” policy for all of our products.
2. No Return Policy
2.1. All Sales Are Final: We do not accept returns, refunds, or exchanges for any reason, except as expressly mentioned in this policy or as required by applicable laws.
3. Exceptions
3.1. Defective or Damaged Products: In the unlikely event that you receive a defective or damaged product, please contact our customer support team within 7 days of receiving the item. We will provide instructions on how to return the item for a replacement or refund.
3.2. Incorrect Item: If you receive an incorrect item due to an error on our part, please contact us within 7 days of receiving the item, and we will arrange for a replacement or refund.
4. Return Procedure for Exceptions
4.1. To initiate a return for a defective, damaged, or incorrect item, please contact our customer support team at Contact Us. We will guide you through the return process.
5. Conditions for Acceptance of Returns
5.1. To be eligible for a return for an exception as mentioned in Section 3, the following conditions must be met:
- The item must be in its original packaging.
- The item must be unused and in the same condition as when you received it.
- You must provide proof of purchase.
6. Contact Us
6.1. If you have questions or concerns about our “No Return” policy or need assistance with a defective, damaged, or incorrect item, please Contact Us.